Our Story

Built by people who understand UK homecare

PatientCare was created to solve a problem we kept seeing across UK homecare providers: too many disconnected systems, too much paperwork, and not enough time for the care that actually matters. We replaced ten subscriptions with one purpose-built platform — designed from day one for CQC compliance and the realities of domiciliary care.

11
Integrated Modules

From care delivery to payroll to compliance — one login, one database.

100%
UK-Built

Designed in the UK, around the CQC framework, the Care Act 2014 and HMRC RTI.

£0
Hidden Fees

Fixed monthly pricing. No per-carer charges, no surprise add-ons.

30 days
Free Trial

Full platform access. No credit card required to get started.

Our Mission

Give carers more time to care

Domiciliary care providers waste hours every week stitching together rotas, timesheets, payroll, MAR charts, and incident reports across half a dozen disconnected tools. Every minute spent on admin is a minute taken away from clients.

PatientCare exists to put that time back where it belongs. One platform handles scheduling, electronic visit verification, care plans, payroll, invoicing, recruitment, training, compliance and reporting — so carers, managers and finance teams all work from the same source of truth.

Our Vision

A platform every UK provider can rely on

We believe the technology behind UK homecare should be as professional, modern and joined-up as the care delivered on the doorstep. Our vision is to be the operating system that every domiciliary care provider — small agencies and multi-branch groups alike — runs their business on.

Continuously updated, audited for compliance, and shaped directly by feedback from the care managers, finance officers and carers who use it every day.

our values

What we stand for

Six principles guide every design decision, every line of code, and every conversation we have with our customers.

Compliance First

CQC, the Care Act 2014, HMRC RTI, UK GDPR and RIDDOR aren't bolt-ons — they're built into the foundation of every module.

Carers at the Centre

If a carer can't use it on a phone, with cold hands, between visits — we won't ship it. Simplicity beats features every time.

Honest Pricing

Fixed monthly fees with no per-user surcharges, no setup fees and no surprise upgrades. The price you see is the price you pay.

Data Sovereignty

Your client and staff data stays in the UK, on infrastructure that meets NHS Data Security and Protection Toolkit standards.

Continuous Improvement

Updates ship every fortnight. Features are prioritised by real customer demand — not a roadmap drawn up in a boardroom.

Real Human Support

Talk to people who actually understand homecare — not a chatbot, not a ticket queue, not a script.

Who we build for

Designed for every role in the care team

PatientCare gives each role exactly what they need — and nothing they don't.

Domiciliary Care Agencies

From 5 carers to 500 — manage scheduling, EVV, MAR charts and CQC evidence in one place.

Multi-Branch Groups

Roll up reporting across regions while keeping each branch fully independent and CQC-aligned.

Live-In Care Providers

Track placements, rotations, holiday cover, statutory rest periods and live-in payroll all in one system.

See how PatientCare fits your agency

Book a 30-minute walkthrough with someone who's worked in homecare. Or start a 30-day trial today — no card required.